About SmallCarParts
SmallCarParts (SCP Mopedbilsdelar AB) started as a student company and quickly identified a market gap for affordable spare parts for microcars. By understanding customer needs and focusing on availability, they built a stable customer base. Today, they handle everything from product development and warehousing to customer service and order management – a model that has created flexibility and growth. With Qliro as their payment partner, SmallCarParts can expand and grow their business more efficiently.
The Challenge
SmallCarParts previously used a payment provider with high transaction costs and inefficient handling of customer disputes. They experienced unnecessary expenses and cumbersome administration that stole valuable time from growing the business.
Solution & Result
To streamline operations, SmallCarParts saw the opportunity to switch to a smarter and more profitable payment solution. They chose Qliro, which essentially acts as a strategic growth partner. The result?
- Lower transaction costs: Lower transaction costs that directly and positively impacted profitability.
- More efficient dispute handling: Simplified administration through smart and transparent management of customer disputes.
- Freed-up time for growth: More time for business growth – focus shifted from payment issues to product development and customer service.
"We’re experiencing a whole new level of simplicity and flexibility with Qliro," says one of the founders of SmallCarParts.
The Future – Growth and Expansion
Today, SmallCarParts has expanded into Finland and sees great opportunities for continued Nordic growth. With Qliro as their payment partner, they can focus on developing their business without worrying about inefficient payment processes.
SmallCarParts’ advice to other e-retailers:
- Review all transaction costs carefully understand what you are paying for.
- Choose a payment provider with smart and transparent customer issue handling.
- Go for a solution that makes it easier to scale your business.
For e-retailers seeking a cost-effective and reliable payment solution, the choice is clear. SmallCarParts recommends Qliro.
